About the Role
▪ Maintain order and safety in the shelter.
▪ Interact with and support clients as needed. Help to identify resources that may assist clients in meeting goals; link clients with local resources as necessary and appropriate.
▪ Assist clients who struggle with substance abuse and/or mental illness in having a successful stay at the shelter and in accessing services from local mental health and substance abuse providers as appropriate.
▪ Provide coverage for the crisis line while on duty.
▪ Maintain daily log regarding client interactions and shelter activities.
▪ Process Lethality Assessment Protocol with high danger clients.
▪ Light housekeeping, keeping the office and staff areas tidy.
▪ Receive and record shelter donations.
▪ Enforce shelter policies and procedures while on duty.
▪ Maintain current knowledge of Domestic Violence and Sexual Assault.
▪ Attend all staff meetings
▪ Attend appropriate training and conferences when possible. 24 hours of in-service training will be required on an annual basis.
▪ Agree to and practice agency policy entitled “Agreements to Guide Interaction in an Empowering Environment.”
▪ Maintain open communication with the shelter manager.
▪ Maintain the confidentiality of clients, client services and information made available within the process of providing direct services to victims of domestic violence and sexual assault.
High School Diploma and/or an Associate’s Degree or Bachelor’s Degree with knowledge and experience in the human services field, personal experience as a survivor of domestic violence, work experience in the field of domestic violence/sexual assault, or a combination of all.